Administrative Manager Resume Sample
ABIGAIL ADMINISTRATIVE MANAGER
123 Main Street, Town, XX
(555) 333-2222
resume sample for administrative manager @ wakoop.com
ADMINISTRATIVE MANAGER
Offering 12 years of comprehensive knowledge and experience across three industries. Results-oriented individual with a focus on client needs assessment and fulfillment. Adept at establishing and maintaining strong business relationships longstanding. Effectively communicate with all levels of management to accomplish goals.
Company Name, Town, XX Date – Present
ADMINISTRATIVE MANAGER
* As part of a team of supervisors, play a key role in the supervision of 125 staff members assigned to provide internal concierge coverage including mail delivery and pick-up, package deliveries, petty cash services and travel ticket deliveries.
* Supervise a staff of CSR representatives to ensure adherence to company policies, procedures and guidelines.
* Held a vital role in the development of a new Departmental Procedures Manual that supported operations for the entire builiding.
* Conduct on-going customer service training classes for a Customer Service staff spanning four floors.
* Collaborate with several General Service departments to ensure clients receive quality service.
* Implement the administration’s “client first” philosophy to ensure workflow optimization on a consistent basis; hold each employee accountable for performance based on the new plan’s directives and strategic goals.
* Held an important part in the reduction of overtime as a direct result of restructuring three local offices into one centralized facility replete with robust communications systems on a shared directory.
EDUCATION
College, Town, XX
Degree in Business Administration
COMPUTER SKILLS
MS Word and Excel